By FARHAD MANJOO from NYT Technology https://www.nytimes.com/2017/04/12/technology/how-technology-has-failed-to-improve-your-airline-experience.html?partner=IFTTT Technology Silicon Valley prides itself on its capacity to upend entrenched industries. But airlines have eluded tech disruption. The New York Times https://www.nytimes.com/2017/04/12/technology/how-technology-has-failed-to-improve-your-airline-experience.html?partner=IFTTT
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